Frequently Asked Questions
How are ArtiFlow Atelier courses structured?
Each course blends concise video lessons, calm step-by-step briefs, and optional live critique. You can learn at your pace and join scheduled sessions if you prefer community rhythm.
Do I need prior design experience?
Not for beginner courses. We start with fundamentals and explain tools gently. Intermediate and advanced courses list clear prerequisites in the catalog.
What software do you use?
Most courses use Figma, Adobe Illustrator, and Photoshop. We include setup guides and offer free alternatives when possible.
Is there a certificate of completion?
Yes. You receive a shareable certificate upon completing all lessons and submitting the final project.
How do refunds work?
You may request a refund within 14 days if you completed less than 20% of the course. Contact us through the Contact page.
Do you offer mentorship?
Yes, many courses include live feedback sessions. You can also book 1:1 mentor time through select classes in the catalog.
Can I access content offline?
Videos stream online, but worksheets and project briefs are downloadable for offline practice.
Do you provide team licenses?
Yes. Teams receive group seats, a shared dashboard, and guided kickoff. Reach out via Contact.
What is the typical weekly time commitment?
Most learners spend 3–5 hours weekly. Live cohorts include one 60–90 minute session with optional studio hours.
How long do I have access to my purchased courses?
Lifetime access. All purchased courses remain available in your account indefinitely, including any future updates.