Privacy Policy
Effective date: January 1, 2026
ArtiFlow Atelier (“we”, “us”, or “our”) respects your privacy. This Policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
We collect information you provide directly (e.g., name, email, messages), transactional data (e.g., courses purchased), and usage data (e.g., page views, device information). We use essential cookies to maintain session and preferences, including theme settings and cookie consent.
How We Use Information
- To provide and improve courses, support, and site functionality.
- To process payments and fulfill enrollments.
- To communicate about updates, new courses, and policy changes (you may opt out).
- To protect against misuse, fraud, and security threats.
Legal Bases
Depending on your region, we process data based on consent, contract necessity, legitimate interests, and compliance with legal obligations.
Sharing
We share information with service providers who support our operations (e.g., payment processing, analytics) under strict confidentiality and data processing agreements. We do not sell personal data.
Data Retention
We retain information while your account is active and as needed to provide services, resolve disputes, and comply with legal obligations. We apply minimization and secure deletion practices.
Your Choices & Rights
- Access, correct, or delete your information.
- Object to or restrict certain processing.
- Request data portability.
- Withdraw consent where processing relies on consent.
Security
We use technical and organizational measures—including encryption in transit, access controls, and staff training—to safeguard data. No method is 100% secure, but we continuously improve our defenses.
International Transfers
When data moves across borders, we apply appropriate safeguards such as Standard Contractual Clauses.
Children’s Privacy
Our courses are intended for individuals 16 and older. If we learn we collected data from a younger person, we will delete it.
Contact
Questions? Email [email protected] or call +1 (415) 930-2146.
Changes to This Policy
We may update this Policy. We will post a notice on this page and update the effective date.